InnovativeMarine
Innovative Marine Helio PTC Smart Heater - Titanium Reef Aquarium Heating System with Smart Solid State Ceramic Chip Technology (50 Watt)
Innovative Marine Helio PTC Smart Heater - Titanium Reef Aquarium Heating System with Smart Solid State Ceramic Chip Technology (50 Watt)
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About This
- Helio 50 Watt PTC Smart Heater - [1 x 50W] Single Element | Aquarium Size: Up to 20 Gallons | *Based on +10°F water temperature increase from current ambient temperature.
- Heating Element Dims: L 4" x D .80" | Remote Sensor Dims: L 2.3" x D .31" | Helio Smart Controller Dims: L 3.13" x W 1.31" x H 5"
- Helio PTC Smart Controller Specifications: Factory Preset Temperature: 77°F | Factory Preset Low Alarm: 74°F | Factory Preset High Alarm: 80°F | Temp Set Range: 59° - 95°F | Low Alarm General Range: 57° - 93°F | Low Alarm Minimum Range: -2°F from Set Temperature | High Alarm General Range: 60° - 96°F | High Alarm Minimum Range: +1°F from Set Temperature
- Accuracy: < ±1°F | Resolution: 0.1°F | Calibration Range: ±9°F | Watt/Amp Draw: 50W 120V / 0.83amps | Product Weight: 2.36 lbs.
- Error Code Quick Guide: E1-Remote Sensor Not Connected: The remote sensor is not connected. Check the connection between the controller and the remote sensor. E2-Element(s) Not Connected: One or both elements are not connected. Check the connection between the controller and element(s). E3-High Temperature Alarm: The aquarium's water temperature has exceeded the high temperature set point.
- E4-Low Temperature Alarm: The aquarium's water temperature has subceeded the low temperature set point. E5-Element (I) Error: Element (I) is out of water or low water flow detected around element (I). *Note-Mini Controller has one element plug. Does not include Magnetic Aquarium Heater Holder. E7-Remote Sensor Error: Remote sensor has been detected to be out of water or a sudden temperature swing.
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Frequently Asked Questions
How long does shipping take?
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.